Returns & Exchanges

CAMILLA AND MARC offers a seamless return process for items in original condition with tags attached within 15 days of delivery. We are committed to ensuring your experience is as refined as our collections, providing options for refunds, exchanges, or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all designer tags, garment bags, and protective seals remain intact.

• 3.
  Label and Post

  Download and print your prepaid shipping label from the portal, affix it to the parcel, and drop it off at your nearest authorized carrier location.

• 4.
  Quality Review and Refund

  Once received at our warehouse, your return will undergo a quality assessment before your refund or exchange is processed within 5-7 business days.